Let me make it clear about customer care Representative – Hilo

Let me make it clear about customer care Representative – Hilo

Business Description

Do you enjoy joining a team that is exciting? We have been searching for those who look for a fantastic profession in a small business savvy company, and a way to have lasting job. Payday advances of Hawaii and Dollar Financial Group is searching for individuals who deliver exceptional customer care, and now have a desire to push boundaries. You can expect competitive pay, quarterly bonuses, advantages and a fast-paced place of work focused on developing leaders!

Pay day loans of Hawaii and Dollar Financial Group was helping individuals with their financial needs for more than 25 years. Whether you may need a pay day loan,|loan that is payday your check cashed site hyperlink, or just have to wire , Payday advances of Hawaii and Dollar Financial Group will be here to last.

Where do you turn?

In this part it all; sales, customer service, local marketing, collections, security of your store, and the list goes on… In our company, the brighter you shine, the more training, and personal development you will get– you will do. That is a retail profession, not merely any ordinary task!!

Exactly what do we truly need?

You have actually retail experience in fast a paced environment.

You have got a personality that is amazing interaction design.

you are super-organized and generally are issue solver.

You are taking pride in every thing which you do, plus it shows.

You have got unquestionable integrity.

Why benefit us?

We purchase our workers, and provide substantial training, and development programs to create you up for future success.

If we appear to be a fit, and you’re ready an exciting job with an organization that fosters worker growth, use today!

Job Description

  • Regularly offer degree of in a prompt and manner that is timely.
  • Preserve branch cleanliness and appearance.
  • understanding of all check cashing procedures, check rates, and in a position to determine the many forms of checks.
  • Understanding of all additional services and products and solutions to cross offer them to your consumer.
  • Show effective spoken, written, and skills that are listening.
  • Displays great attitude during modification.
  • Handles and will pay down money based on procedure and policy.
  • Assures client complaints are handled with urgency, making use of good judgment and customer service that is superior. Ensure all complaints are reported to your manager timely.
  • Know and adhere to all business policies and procedures.
  • Correctly utilize the true point of sale system to cash checks, procedure loan transactions, sell products, and balance money cabinet.
  • Accurately take into account all cash and equivalents that are negotiable after all policy and procedures.
  • Assist Manager within the collection process and prepare files for collections.
  • Abide by operational Security and LP policies according to business policy including all available and procedures that are closing.
  • Understanding of the office that is general to properly utilize all office gear.
  • Complete all paperwork timely and accurately.
  • Complete all the tasks as directed by the Supervisor.
  • Insures input that is accurate of information into business and vendor systems.
  • Insures complete conformity with all Anti cash Laundering policy and procedures.


  • Past banking, retail or sales experience
  • Consumer Service oriented
  • Power to multitask.
  • Good computer abilities.
  • Exceptional social & communication abilities.
  • Past money managing or product sales connection with any sort an advantage.
  • Capacity to operate a flexible routine including evenings and weekends

Extra Information

All of your information shall be held private relating to EEO recommendations.